Flows vs Code

INTUERA-admin

INTUERA-admin

INTUERA-admin

Salesforce has continually evolved, transforming the landscape of customer relationship management (CRM) with its innovative solutions. One of the most notable advancements in recent years is the enhancement of its declarative tools, particularly Salesforce Flows. These tools empower both seasoned developers and newcomer admins to build powerful applications and automate complex business processes without writing extensive code.  

Salesforce Flow empowers businesses to build complex business solutions using just clicks, not code. Salesforce Flows exemplifies this evolution, offering a versatile, powerful, and user-friendly alternative to traditional coding methods It is the most powerful tool that an admin has at their disposal, giving them similar powers that Salesforce developers have.  

Let’s understand how Salesforce Flows revolutionizes CRM and streamlines business processes 

About Salesforce Flows

Salesforce Flows is an automation tool that can be used to perform various routine tasks including branching logic or data manipulation. Flows are the strongest weapon of an admin, enabling the creation of complex business automation and eliminating the need for a Salesforce developer.   

While traditional coding offers a high degree of flexibility and control, it often comes with a steep learning curve and longer development cycles. Salesforce Flows, however, provides a user-friendly alternative that enables rapid development and iteration.  

Here are some key comparisons:

  • Development Speed: Flows allow for quicker setup and deployment compared to coding from scratch. 
  • Accessibility: Flows are accessible to non-developers, enabling a wider range of users to contribute to process automation and application development. 
  • Maintenance: Maintaining and updating Flows is generally easier and faster than maintaining custom code, thanks to their modular design and visual interface.  
  • Ease of Use: Flows offer a visual interface that makes it easy to design and manage complex processes without writing code. 
  • Efficiency: Flows can quickly automate repetitive tasks, freeing up time for more strategic activities. 
  • Scalability: It can handle a wide range of processes, from simple tasks to complex, multi-step operations.   

If an admin possesses a foundational understanding of the flows, he can operate it by just clicking on the application’s automated tabs. Let’s explore these basics: 

Building Blocks of a Flow

There are three main building blocks of any Flow: 

  1. Elements: Elements are the individual building blocks of a Salesforce Flow. They represent individual steps or actions within the flow, such as creating records, updating data, or making decisions based on certain criteria. Each element has a specific function and contributes to the overall logic of the Flow. For example: 
  • Assignment Elements: Set values to variables or update field values. 
  • Decision Elements: Create branches in the Flow based on specific criteria. 
  • Loop Elements: Iterate over a collection of data. 
  • Data Elements: Fetch, create, update, or delete records in the database.  
  1. Connectors: Connectors determine which element leads to which, guiding the path the Flow takes. This feature simplifies the process of designing Flows, ensuring that the logical sequence is maintained without manual intervention. 
  1. Resources: Resources are the individual data variables used in a Flow – these can be strings of text, numbers, records, formulae, or collections. Resources store the data needed for the Flow to execute its logic. Examples of resources include: 
  • Variables: Store single pieces of data. 
  • Collections: Store lists or sets of data. 
  • Formulas: Perform calculations and return a value. 
  • Record Variables: Represent records from Salesforce objects.  

Types of Salesforce Flows

Salesforce Flows offers a powerful and flexible way to automate business processes without writing extensive code. There are several types of flows, each suited for different scenarios: 

  1. Screen Flows: They are interactive flows designed to guide users through a series of screens to collect and display information. These flows are ideal for creating user-friendly forms and can be used for both internal and external applications. 
  2. Schedule-triggered Flows: These flows run at specified times and intervals. They are perfect for automating routine tasks, such as daily data updates or periodic reports. The flow launches at a specified time and frequency for each record in a batch. 
  3. Autolaunched Flows: Generally, these flows run in the background without user interaction. They can be triggered by various events, such as a record update or a platform event. They are ideal for automating backend processes that do not require user input. 
  4. Record-triggered Flows: They execute automatically when a record is created, updated, or deleted. These flows are essential for ensuring data consistency and automating immediate responses to changes in data. 
  5. Platform Event-triggered Flows: These flows are activated by platform events, allowing real-time event processing. They are used for integrating Salesforce with external systems and handling asynchronous events. For example, the admin can pump the data from an external system in platform events and then use Flows to split and save the records in different objects. 

Why Should You Use Salesforce Flow?

  1. Modular and Reusable Solutions: One of the primary advantages of Salesforce Flows is their modularity. Flows can be broken down into smaller, reusable components, which can be easily maintained and updated. This modularity ensures that businesses can adapt and evolve their processes without significant overhead. 
  2. Quicker Deployment Processes: With traditional coding, deploying new features or updates can be a time-consuming process, often requiring extensive testing and debugging. Salesforce Flows streamline this process, allowing for quicker deployment of new functionalities. The visual interface reduces the likelihood of errors and the declarative nature. 
  3. Optimized Data Processing: Salesforce Flows are designed to handle complex data processing tasks efficiently. They can automate data entry, updates, and deletions across multiple objects, ensuring data integrity and consistency. By leveraging Flows, businesses can reduce manual data handling, minimize errors, and optimize their overall data management processes. 
  4. Streamlines Workflows and Saves Time: Salesforce Flow automates repetitive tasks and business processes, freeing employees to focus on more critical and strategic work. This automation can significantly reduce the time spent on manual tasks, such as data entry or routine communications. 
  5. User-friendly and code-free: Flow Builder’s intuitive, drag-and-drop interface makes it accessible for users without coding skills. Business users can create and manage flows easily, reducing the dependency on technical staff and lowering the barrier to implementing automation solutions. 

Real World Use Cases/Applications

  1. Automation: Salesforce Flows excels at automating business processes with minimal coding. For example, a company can use a Record-triggered Flow to automatically assign new leads to sales representatives based on predefined criteria. This eliminates manual assignment, ensuring leads are promptly addressed. 
  2. Record Management: Flows can simplify the process of retrieving and updating records. For instance, an Autolaunched Flow can be used to update all related records when a parent record is modified. This ensures data consistency across the system without requiring manual intervention. 

Challenges and Concerns

With the rising use of Flow, admins must understand the challenges and concerns that come with it, to properly navigate through it for the highest efficiency. The first challenge with Flows is understanding their interaction with the broader platform. This involves integrating Flows seamlessly with existing processes, ensuring data consistency, and managing dependencies across different components. Another challenge is identifying business processes that are best suited for automation. This requires analyzing workflows to determine which tasks can benefit most from Flow’s capabilities, ensuring efficiency and effectiveness. 

Navigate these challenges effectively to leverage Flow to its fullest potential, optimizing business processes and enhancing overall productivity.  

Final Thoughts

With the help of Flow, the gap between admins and developers is narrowing. These tools empower admins to create sophisticated automation without needing deep coding skills, while developers can focus on more complex tasks. Salesforce Flow Builder is a visual tool, and that’s why so many admins can use it and create brilliant automation with it. The use cases for Flow are endless, and its capabilities are growing with every Salesforce release.  

With IntuEra, navigate the challenges and concerns of Flow implementation, ensuring seamless integration and maximizing the potential of Salesforce automation.  

Want to know more? Reach out to us! 

Author:

David Saenz
Salesforce Developer Team Lead

Author:

Juan Manrique
Salesforce Technical Architect